SUPPLIER AWARDS
Award criteria
The Award recognizes the outstanding service provided by car rental suppliers throughout the year based on a number of criteria.
2025
Number of bookings
How many rentals were booked through the supplier during the year.
Net Promoter Score
How likely are customers to recommend the supplier to others.
Market share
The portion of a market in the country held by the supplier.
Why these suppliers?
Here’s what our customers are saying about the Award winners.
We had a group of friends come to Christchurch to play golf. The van was perfect for the 5 of us and our gear. The pickup was seamless as was the drop off. The vehicle was very clean inside and out. The staff were friendly and helpful. Would definitely recommend and use again.
Beautiful, safe car. Great service. Reasonable price.
Lovely staff and great car. Made getting around Madeira much easier. Highly recommend!
Dave at Nashville location was fantastic. Great customer services
The staff was extremely pleasant and helpful. Enjoyed the free upgrade!
Easy to book, and there is no additional hiding charge while return the car
Toller Service hat alles super geklappt. Gerne wieder so muss Autovermietung sein.
Good service. Good clean vehicle. Very professional.
friendly staff, quick service, able to answer questions quickly in a polite manner
Nice large, clean, and new model car perfect for our purpose, though larger than required. Shuttle service was excellent. Close to the airport.
At first we did not receive the car that we booked. We returned it the following day, as it was uncomfortable to sit in, and were lucky to be able to find our car of choice. The service during this exchange was wonderful as was the state of ‘our’ car. We were extremely pleased with this swap, as it was very easy and comfortable to drive, had a boot cover and connected beautifully to my phone and navigation system via Apple CarPlay. It served us well and we were sorry to return it at the airport a fortnight later. Returning it was a breeze and took approximately 4 minutes! Thank you ANDREW at San Francisco international airport! We will definitely book with ALAMO again. The price BTW - was GREAT!
Great value and service, highly recommended.
The staff of the car company was excellent!! I had a little trouble finding the shuttle bus but after that everything went smoothly!
Excellent service with the money paid, recommend the service to book rental car.
Quick collection and drop off. Knowledgable and courteous staff member (Jimmy)
The company was Alamo. We were supposed to get a car with Hertz on the Wednesday after booking months in advance and they had no car and the staff were very unhelpful. We cancelled the booking and rebooked with Alamo for the Saturday and the experience was excellent. I particularly want to mention David DiGrazia who dealt with us to give us the car. He was excellent so helpful and friendly and professional, my wife and l were very impressed.
Fast pickup and drop off, easy to locate in airport
Alamo is a reliable company I have rented several times from the office in Malpensa and they are really professional
Picked up exact model of car as ordered-not always the case! Staff were friendly and efficient on both pick up and drop off. Less than 5 minute mini van ride from airport to hire car location. Would recommend as offers better value than 'at airport terminal' hire car companies.
Excellent staff! Well done. You gave me an upgrade: Jeep Grand Cherokee which is my favourite. Thank you!! I'll use Alamo again.
We had a group of friends come to Christchurch to play golf. The van was perfect for the 5 of us and our gear. The pickup was seamless as was the drop off. The vehicle was very clean inside and out. The staff were friendly and helpful. Would definitely recommend and use again.
Beautiful, safe car. Great service. Reasonable price.
Lovely staff and great car. Made getting around Madeira much easier. Highly recommend!
Dave at Nashville location was fantastic. Great customer services
The staff was extremely pleasant and helpful. Enjoyed the free upgrade!
Easy to book, and there is no additional hiding charge while return the car
Toller Service hat alles super geklappt. Gerne wieder so muss Autovermietung sein.
Good service. Good clean vehicle. Very professional.
Other suppliers worldwide
Not only our winners prove their excellence every day, but so does each of our more than 800 suppliers.
